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Help / FAQ

Buying tickets

 

1. How do I buy a ticket?

 

2. How do I use my ticket?

 

3. The ticket has my name on it. Can my friend still use it?

 

4. Can I print the order confirmation and use it as a ticket?

 

5. I didn't receive an order confirmation to my e-mail. What do I do?

 

Payment

 

1. How are my payments handled?

 

2. Which payment methods are supported?

 

3. What is the final amount I need to pay when I purchase a ticket?

 

4. Can I save my credit card information after my first purchase?

 

General

 

1. How do I start to use Ticted as an event organiser?

 

2. Anything I need to know before I start to sell tickets?

 

Creating events

1. How do I create an event

 

2. What is an Early bird ticket?

 

Ticket validation

 

1. How do I check in my attendees?

 

Payment information

 

1. I just sold my first ticket. When will I get paid?

 

2. How do I set up my payment information?

 

3. How will I know how many tickets have been sold?

 

4. Do my customers receive receipts for their purchases?