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Contact us

You are welcome to drop us an Email at any time in case you have any questions or need help with our service.


Our support can answer questions concerning our platform, ticket purchases and use of tickets.

However, in case you have questions about any particular event, such as ticket refunds or artists' schedule, please contact the event organizer directly. Ticted is only in charge of the event's ticket sales.

In case you have questions regarding ticket purchases, remember to provide us with the event's name and date and your order ID. This way we can work on the problem as quickly as possible. The order ID can be found from your ticket receipt which is sent to your user account's Email address.

Be sure to look through our Help Center as well - you are very likely to find what you're looking for from there.

For partnership or business enquiries contact us at